What personal data we collect and why we collect it
Mercury Handpans does not collect any personally identifiable information from you unless you voluntarily choose to submit or otherwise disclose such information to us, including information submitted or disclosed by email, telephone or physical mail, or through this website.
If you submit information via a contact form, we use this information only for the purpose of following up with you regarding your project inquiry.
Embedded content from other websites
This website does gather anonymous, non-identifiable general information by using cookies. The statistics obtained with this information is used to help us improve content and overall user experience with regard to the website and the materials, products and services that we make available on the website.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How long we retain your data
For users who have submitted information via a contact form, we retain this data until we have followed up regarding the inquiry, and only thereafter if we enter into a contract to provide services. For users with a registered user account on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
How we protect your data and what rights you have over your data
As a security measure, our website uses a SSL certificate to encrypt data during transmission. The security of information sent over the internet through this website, by email at email addresses at this domain, or otherwise electronically transmitted is not guaranteed. Accordingly, Mercury Handpans does not guarantee or warrant the security of information disclosed to you or from you through this website, by email or otherwise electronically transmitted, and any such disclosures are done so at your own risk. Any data you submit to us is kept for internal use and for direct communications with the user who submits it.
We do not rent or sell any personally identifiable information to third parties. If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.